Apache Dental Center Team

info@apachedentalcenter.com
PAYLOC: AZSWD0001 · Apache Junction, AZ · General
Prepared by Your Growth Team
Your Practice Growth Partner
Briefing date: June 27, 2026
Your Growth Team
Your Practice Growth Partner · Practice Growth Partner — your day-to-day contact Tim Gurske · Regional Operations Director Sarah Alofs · Chief Growth Officer
Full team directory ↓

★ Verify Your Google Business Profile Details

We pulled these from your Google Business Profile on June 27, 2026. Priority #1 for every office is making sure these match what's on your website — if anything is off, submit a Marketing Request and we'll correct it within one business day.

Submit a Correction →
Practice Name (DBA)Apache Dental Center
AddressApache Junction, AZ
PhoneConfirm on GBP
Websiteapachedentalcenter.com
StatusOperational
Doctor NamesConfirm doctor names and spelling match between website and GBP

Hours on Google

MondayVerify on GBP
TuesdayVerify on GBP
WednesdayVerify on GBP
ThursdayVerify on GBP
FridayVerify on GBP
SaturdayVerify on GBP
SundayVerify on GBP

Please confirm hours and verify that website hours match Google exactly.

2 gates need attention — and 3 are pending data collection.
Here's where you stand — and what gets us there together.

Top 3 Priorities — In Order

  1. Add online scheduling vendor (LocalMed, NexHealth, or Modento) and link on GBP profile. Gate 2 is Red — patients cannot book online from Google search · Highest-impact single fix
  2. Upgrade mobile performance score (currently below 80 PSI). Mobile performance is the largest drag on website score · Studio leads remediation
  3. Add Reserve with Google to enable one-click appointment booking. Closes GBP Appointment gap (0/25) · Requires active scheduling vendor first
Your full Growth Sequence appears in "What We Need From You" below.
GATE 1
Digital Storefront Visibility
Yellow
GATE 2
New Patient Access
Red
GATE 3
Lead Response & Call Conversion
Pending
GATE 4
Patient Experience & Reputation
Pending
GATE 5
Growth Acceleration Strategy
Pending

Green = done · Yellow = close · Red = needs work · Pending = waiting on 30 days of call data · Gate 5 shows our recommendation once Gates 1–4 are green

Your Growth Team

Your Growth Team is your dedicated marketing and growth partner. We handle the work outside your four walls — your Google profile, website, social media, reviews, and tracking — so your team can stay focused on patients. Everything we do is in service of one goal: filling your schedule with the right new patients.

Your Practice Growth Partner
Jenn Freemyer
Practice Growth Partner · Your day-to-day contact for everything in this report.
jfreemyer@sgadental.com
Growth Leadership
Sarah Alofs · Chief Growth Officer
Account Team
Amy McNeill · VP of Field Marketing Dakota Milner · VP of Advanced Care
Your Direct Partners
Tim Gurske · Regional Operations Director (ROD)
The Studio (Creative + Digital)
Mike Fetrow · SGA Creative Director, VP of The Studio Sharley Hamm · Director, Brand Korinne Cummings · Manager, Digital Brand Wyatt West · Web Manager Don Clark · Web Manager
One simple rule: all marketing requests go through the Marketing Request Form. This keeps nothing slipping through the cracks and gives every request a clear owner.

Why Your Digital Storefront Matters

Before a new patient ever walks through your door, they meet you online. They check your Google listing, read your reviews, click through to your website, and sometimes look at your Instagram. That's your digital storefront — and if it isn't dialed in, the patient never calls.

Our job is to make sure that storefront is open, accurate, trusted, and easy to act on. Your job is to make sure the experience inside the four walls matches what we're showing the world.

83%
of patients check a Google Business Profile before booking an appointment
38%
of dental patients prefer to self-book online
4.5★
is the threshold patients trust on Google

Why We're Holding This Bar Now

SGA is putting real advertising dollars behind implant and cosmetic growth — TV, Google, and social campaigns that send high-intent patients to practices that are ready for them.

We only invest those dollars where the basics are solid. Implants, full-arch cases, and smile makeovers need more than visibility — ads pointed at a practice that can't answer the phone, book the appointment, or deliver a five-star experience are wasted money.

Get Gates 1–4 green and your practice is in line for that investment. That's what this briefing is for: showing you exactly where you stand and the shortest path through.

This is the framework behind everything in this report — the path every patient travels before they ever sit in your chair. The gates in the next section exist to protect specific stages of this funnel.

The Patient Funnel — The Growth Team's Framework: stages of patient engagement from advertising and awareness through digital storefront, lead capture, and appointment booking, then showed for appointment, treatment presented, and treatment accepted.

Click the framework to open it full-size.

The Gates to Unlocking New Patient Growth

Most dental practices do not need paid media dollars immediately. Before discussing Google Ads, Facebook campaigns, or accelerated growth investments, we focus on strengthening the operational and digital foundation that supports sustainable growth.

Marketing does not fix operational gaps — it exposes them. These Growth Gates help identify where friction exists in the patient journey so we can improve access, conversion, patient experience, and long-term growth performance before scaling demand.

The Five Gates to Practice Growth — Foundation through Scale: each gate must hold before the next opens
01 Digital Storefront Visibility Awareness Layer Yellow

Can patients find and trust your practice online?

Your digital storefront is often the first impression a patient has of your practice. Before growth can happen, patients must be able to easily find accurate information, trust your brand, and confidently take the next step.

Why It Matters

Patients often decide whether to contact a practice before ever making a phone call. Inconsistent information, outdated branding, poor mobile experience, or weak visibility can create immediate drop-off.

Outcome

A strong, trustworthy digital presence that improves visibility, patient confidence, and conversion opportunity.

Your Digital Storefront — At a Glance

Google Business Profile Green 69.5 / 100 · Grade A

Your GBP is the strongest part of your storefront — NAP, Category, Description, and Photos are all at 100%. The only meaningful gap is on the Appointment scoring, where Reserve with Google is not yet enabled. The submitted GBP name still carries an internal placeholder ("> TBD") that should be cleaned up.

Sub-CategoryScore
Name, Address, Phone (NAP)25.0 / 25 (100%)
Category Selection20.0 / 20 (100%)
Description10.0 / 10 (100%)
Photos15.0 / 15 (100%)
Appointment Link18.0 / 25 (72% — Reserve with Google missing)

What's Next on GBP

  • Add online scheduling vendor (LocalMed, NexHealth, or Modento) and link on GBP profile
  • Enable Reserve with Google to close the 7-point Appointment gap
  • Refresh GBP photos with the latest team, exterior, and operatory shots
Website Yellow 67.4 / 100

Website scores 67.4 / 100 (Grade D). The site was recently rebranded from Sun West Dental — the rebrand is complete but mobile performance needs improvement. Key conversion elements are missing or incomplete. This is a tune-up and performance fix, not a full rebuild.

SectionWeightScore
Location Information10%Evaluate · confirm NAP accurate post-rebrand Review
Patient Resources10%Evaluate Review
Services15%Evaluate Review
Conversion & Contact25%No online scheduling path — critical gap Red
Mobile / UX5%Below 80 PSI — needs improvement Red
Security / Compliance5%Evaluate Review
Doctor / Team Trust10%Evaluate post-rebrand Review
Technical Health15%Evaluate Review
Social Proof5%Evaluate Review

Top Conversion & Trust Gaps

  • No online scheduling CTA on website or GBP — patients cannot self-book (highest-priority fix)
  • Mobile performance below 80 PSI — compress/lazy-load images, defer render-blocking JS, enable caching/CDN
  • Post-rebrand: confirm NAP (name, address, phone) accuracy throughout site matches GBP exactly
  • Add sticky mobile call/book bar to capture booking intent during mobile scroll
  • Verify doctor bios, headshots, and credentials are live and reflect new brand identity
  • Add appointment-request form on homepage and new-patient landing page
The site is in tune-up territory post-rebrand, not rebuild territory. Studio will sequence scheduling integration, mobile performance, and NAP cleanup as the immediate priorities.
Social Media Pending Not yet evaluated

Social media channels have not yet been fully evaluated for Apache Dental Center. Given the recent rebrand from Sun West Dental, channel profiles may need to be updated to reflect the new brand identity.

What We Will Review

  • Facebook profile: name, cover, bio, and categories updated to Apache Dental Center branding
  • Instagram profile: bio, handle, and posting cadence post-rebrand
  • Admin access confirmation for Studio to manage both channels
  • Posting consistency and engagement metrics

Next Steps

  • Confirm Studio has admin access to Facebook and Instagram
  • Update all social profiles to reflect Apache Dental Center branding
  • Audit posting cadence and rebuild content calendar post-rebrand
  • Link Facebook and Instagram via Meta Business Suite
02 New Patient Access Access Layer Red

Can patients easily schedule and be seen quickly?

Today's patients expect convenience, flexibility, and fast access to care. Even strong marketing cannot overcome limited availability or scheduling friction. This gate focuses on reducing barriers between patient intent and appointment availability.

Marketing should not drive demand into a scheduling bottleneck.

Success Metrics

  • 3rd Next Available NP Appointment ≤ 7 Days
  • Online Scheduling Enabled
  • Clear scheduling pathways on Website and GBP

What We Review

  • NP appointment availability
  • Online scheduling accessibility
  • Phone response pathways
  • Emergency and same-day availability
  • Office hours and accessibility
  • Schedule optimization

Where Apache Dental Center Stands

  • No online scheduling CTA on GBP — patients cannot book directly from Google search results
  • Scheduling vendor not yet confirmed — practice needs to select and activate LocalMed, NexHealth, or Modento
  • Reserve with Google cannot be enabled until a scheduling vendor is connected
  • Contact form availability on website not yet confirmed
  • This gate is Red — resolving online scheduling is the single highest-impact action for Apache Dental Center
03 Lead Response & Call Conversion Conversion Layer Pending

Does the practice successfully convert demand into booked appointments?

Generating demand is only valuable if the office can consistently capture and convert incoming opportunities. This gate evaluates how effectively the practice responds to calls, forms, and patient inquiries.

Every missed call is a missed growth opportunity.

Success Metrics

  • Missed Calls < 18%
  • New Patient Call Conversion ≥ 55%
  • Fast response time to web leads and forms

What We Review

  • Missed call percentage
  • Call conversion performance
  • Speed-to-lead processes
  • Form response workflows
  • AI answering and after-hours coverage
  • Front office scripting and consistency
  • Tracking and reporting visibility

Where Apache Dental Center Stands

PeerLogic call intelligence has not yet been evaluated for this practice. Once we have 30 days of call data, this gate will move from Pending to a measured status.

  • PeerLogic call intelligence not yet evaluated
  • PeerLogic Phones and Analytics — status not yet confirmed
  • Speed-to-lead workflows not yet measurable
  • Without baseline measurements, this gate cannot be graded — stand up the measurement stack first
04 Patient Experience & Reputation Experience Layer Yellow

Does the patient experience create trust, loyalty, and referrals?

Long-term growth is fueled by patient experience. Practices that consistently deliver exceptional experiences generate stronger reviews, higher retention, and more referrals. This gate focuses on the patient journey after the appointment is scheduled.

The best growth strategy is creating an experience patients want to talk about.

Success Metrics

  • ≥ 10 Google Reviews per month
  • ≥ 4.5 Star Rating
  • Strong review recency and engagement

What We Review

  • Review volume and recency
  • Patient communication workflows
  • Reputation management
  • Referral growth opportunities
  • Brand consistency and trust signals
  • Overall patient experience alignment

Where Apache Dental Center Stands

  • Patient experience and reputation signals not yet fully evaluated
  • Google review volume and rating not yet confirmed — target is ≥ 10 reviews/month and ≥ 4.5 stars
  • Referral program status unknown — opportunity to formalize once review cadence is established
  • Front desk review-ask cadence not yet assessed
  • Post-rebrand: patient communication workflows may need to be updated to reflect Apache Dental Center brand
05 Growth Acceleration Strategy Scale Layer Recommendation

Is the practice operationally ready for accelerated growth?

Not every practice needs paid media or additional demand generation immediately. Sustainable growth begins by identifying the true constraint within the business and aligning growth investments appropriately.

We invest intentionally, not reactively.

Our Strategic Recommendation for the Apache Dental Center Team

Apache Dental Center has a solid foundation to build from — strong GBP photos (100%), complete category and description scores, and a recently rebranded website. The constraints are not brand identity — they are scheduling access and measurement. The practice is not yet ready for paid media investment because patients cannot self-book online from Google search, which means any advertising spend would convert at a fraction of its potential.

Our recommendation for the next 90 days is foundation work and conversion activation. Specifically: connect an online scheduling vendor (LocalMed, NexHealth, or Modento) and link it on the GBP profile to turn Gate 2 from Red to Green, remediate mobile performance below 80 PSI, resolve NAP accuracy post-rebrand, and stand up PeerLogic call tracking so we can see call conversion before recommending any new patient acquisition spend.

Direct-to-consumer advertising — SGA-funded implant and cosmetic campaigns — layers on once Gates 1 through 4 are green and holding. That's the unlock: campaigns only pay off when every call is answered, every lead can book, and every patient experience earns five stars. Clearing the gates is what puts Apache Dental Center in line for that investment.

Strategic Growth Areas Reviewed

  • Capacity and provider availability
  • Revenue opportunity and service mix
  • Hygiene, GP, specialty, ortho, implant growth potential
  • Referral and reactivation opportunities
  • SEO and organic visibility
  • Paid media readiness
  • Community outreach and partnerships
  • ROI alignment and budget planning

What We're Doing Now

  • Online scheduling vendor selection and GBP integration (LocalMed, NexHealth, or Modento)
  • Mobile performance remediation on website (PSI below 80)
  • NAP accuracy verification post-rebrand (name, address, phone match across website and GBP)
  • PeerLogic call-tracking enrollment (Phones + Analytics) to capture Gate 3 baseline
  • Social media profile audit and rebrand update (Apache Dental Center identity)
  • Website and GBP need storefront fixes before paid media investment is warranted

Growth Team Work

Your Growth Team has work underway on the Apache Dental Center storefront right now. Here's a snapshot of where things stand — we'll handle the execution; just know that every box on this list is something you don't have to think about.

14
Tasks identified
8
Ready to execute
4
Awaiting your input
2
Pending approval

Investments Growth Is Making on Your Behalf

The Growth Team funds and manages the technology stack that powers your visibility, scheduling, call tracking, and patient communication. Below are the current monthly investments tied to Apache Dental Center.

Investment Category Monthly
Foundational Growth Techstack
GoHighLevel marketing platform ($5) · PeerLogic Phones ($129) · PeerLogic call tracking ($80) · Promo Republic social publishing ($45)
$259.00
Optional Web
Cookiebot ($16) · Userway ADA ($25) · SEO ($170)
$211.00
Total Monthly Investment $470.00

Work Categories In Flight

Category Tasks Status
Studio Backlog — Website Tune-up + Scheduling Consolidation 10 Open
Google listing corrections (GBP + NAP) + FB/IG access recovery 5 Awaiting office input
Marketing Approval Queue 3 Pending sign-off

What We Need From You

The work outside your four walls is on us. The work inside is on you. Here's the short list — tagged by who's best positioned to take it on. Nothing here is busywork; every item moves at least one gate toward green.

What Growth Is Handling

  • Website tune-up (PSI mobile perf, Lighthouse a11y / best practices, sticky mobile call/book button, services nav, emergency page, Social Proof additions)
  • Online scheduling vendor selection and GBP integration (LocalMed, NexHealth, or Modento)
  • Reserve with Google enablement once scheduling vendor is connected
  • Mobile performance remediation (PSI below 80)
  • PeerLogic call-tracking enrollment workflow
  • Social profile rebrand audit and update to Apache Dental Center identity

What We Need From You

  • Verify NAP, doctor names, and hours match between website and GBP (post-rebrand accuracy check)
  • Select an online scheduling vendor (LocalMed, NexHealth, or Modento) — ROD and OM to decide
  • Confirm Studio admin access to Facebook and Instagram
  • Deploy Zappy cards + QR codes; add review-asks to the morning huddle
  • Confirm warm doctor headshots, education, and bios are live and reflect Apache Dental Center brand
  • Select top 3 FAQ topics for service pages

Your Office Growth Sequence

This is the priority order we work every Advanced Care practice through. Items completed move out of view; items in progress stay visible until they're green.

Step Priority Status Gate
★ Verify NAP, doctor names, and hours match. Submit Marketing Request for any changes — including the GBP name placeholder cleanup. Not started Gate 1
1 Add online scheduling vendor and activate GBP booking link. No scheduling vendor is currently connected. Studio helps select and integrate LocalMed, NexHealth, or Modento. In progress Gate 1, 2
2 Lift Google review cadence from 6/mo toward 10/mo with Zappy cards + QR codes + morning huddle integration. Not started Gate 4
3 Stand up PeerLogic call tracking — establishes the Gate 3 baseline needed before any call-conversion coaching. Priority is getting 30 days of data. Confirm GMB link Gates 2, 3
4 Stand up referral measurement before launching a program. % NP from referrals is unknown today. Sequenced after review cadence Gate 4
5 Recover Studio admin access on Facebook and Instagram, then Korinne refreshes both channels. Access needed Gate 1
6 Front desk phone training through the Learning & Development (L&D) team — sequenced after PeerLogic call tracking is live and a call-conversion baseline exists. Future · baseline first Gate 3
7 In-house membership / savings plan evaluation. Sequenced after foundation work. Future Gate 1

Detailed Action Items

Priority Action Owner Why It Matters Gate
P1 Verify NAP, doctor names, and hours match between website and GBP — submit Marketing Request for corrections. OM Always the first step. NAP inconsistencies hurt local rank and patient trust. 1
P1 Add online scheduling vendor (LocalMed, NexHealth, or Modento) and activate GBP booking link — patients currently cannot book online from the GBP profile. OMROD Gate 2 is Red because there is no online scheduling CTA on GBP. This is the single highest-leverage fix for Apache Dental Center. 1, 2
P1 Confirm Studio admin access to Facebook and Instagram — update profiles to reflect Apache Dental Center branding post-rebrand. OM Social profiles may still reflect Sun West Dental branding; Studio needs access to update all channels to Apache Dental Center identity. 1
P1 Authorize Studio access to the Instagram account @moskowitzdental (193 followers) so we can verify cadence and refresh content. OM Instagram is login-gated; Studio needs access to verify cadence and lead a refresh. 1
P1 Select and activate an online scheduling vendor (LocalMed, NexHealth, or Modento) — link it on the GBP profile. This is the single most impactful action for Apache Dental Center. RODOM Gate 2 is Red because patients cannot self-book from Google. Adding a scheduling vendor and GBP link is the direct fix. 1, 2
P1 PSI mobile performance remediation — LCP 16.6s, TTI 23.9s, TBT 930ms; compress/lazy-load images, defer render-blocking JS, enable caching/CDN. ROD Mobile performance is the single biggest drag on the website score and on real-world patient conversion. 1
P2 Add explicit sticky mobile call/book bar on scroll — header + AI assistant persist but no dedicated sticky call/book button on mobile. ROD A sticky call/book bar captures booking intent throughout the mobile scroll, not just at top of page. 1, 2
P2 Add short appointment-request form on the homepage — current path is AI chat-to-schedule only, no short form. ROD Patients who prefer a form (not chat) currently have no path; a short form widens conversion. 1, 2
P2 Add Services link to primary navigation — currently no Services menu in the main nav. ROD Services nav is a baseline expectation; missing it suppresses Services page traffic and SEO depth. 1
P2 Build a dedicated Emergency Dentistry page — currently banner-only, no dedicated page. ROD Emergency intent is high-conversion same-day traffic; a banner alone does not capture it. 1, 2
P2 Deploy Zappy cards + QR codes and add review-asks to the morning huddle — establish a review cadence targeting 10+ reviews/month. Front DeskOM 6/mo is below the 10/mo threshold for Gate 4; formalizing the ask is the highest-leverage lift. 4
P2 Enable Reserve with Google on the GBP listing — closes the Appointment gap (currently 0/25). Requires an active scheduling vendor to be connected first. OM Reserve with Google captures the highest-intent search-to-book traffic directly in Google. 1, 2
P2 Select top 3 FAQ topics for service pages — PGP delivers the copy. OM FAQ copy is the fastest lift on Patient Resources (currently 86 — room to push to green-plus). 1
P2 Supply updated team photos and 3–5 patient testimonials for the website refresh. OM Refreshes Doctor/Team Trust (75) and Social Proof (25) website sections in one pass. 1, 4
P3 Complete PeerLogic call-tracking enrollment (Phones + Analytics) — establishes Gate 3 baseline before any call-conversion coaching. OM Without these baselines, Gate 3 cannot be graded and coaching can't be measured. 3
P3 Add a short welcome/tour video to the website + Awards / Certifications / Association badges + embedded Google review widget — Video presence FAIL and Social Proof currently 25/100. Add cookie notice (low priority). RODOM Lifts the lowest-scoring section on the site and rounds out the trust signals on the homepage. 1, 4

Owner badges: Doctor Office Manager ROD Front Desk

Your 90-Day Roadmap

Here's the order we recommend tackling everything in. Top of the list = biggest impact on getting you closer to unlocking new patient growth. Reach out to Kelly if you want to reshuffle.

Days 0–30 — Foundation Cleanup

  • NAP / hours / doctor names confirmed by OM post-rebrand — corrected via Marketing Request
  • Online scheduling vendor selected (LocalMed, NexHealth, or Modento) — ROD and OM decision
  • Studio admin access to Facebook and Instagram confirmed
  • PeerLogic call-tracking enrollment kicked off
  • PSI mobile performance triage scoped

Days 31–60 — Scheduling Activation

  • Online scheduling vendor integrated and GBP booking link activated (Gate 2 turns Green)
  • Reserve with Google enabled once scheduling vendor is live
  • Mobile performance remediation deployed (target: PSI above 80)
  • Sticky mobile call/book bar and appointment-request form added to website
  • Social profiles updated to Apache Dental Center branding on Facebook and Instagram

Days 61–90 — Reputation and Trust

  • Zappy cards + QR codes deployed in office; morning-huddle review asks formalized (target: 10+/mo)
  • Patient Resources lift on website — top 3 FAQs; doctor credentials confirmed live post-rebrand
  • Social Proof additions on website (awards/certifications/association badges, embedded review widget)
  • 30-day PeerLogic baseline captured; Gate 3 moves from Pending to measured

Future Advanced Care Consideration

  • Website and GBP need storefront fixes before paid media investment is warranted
  • Paid media, referral-engine launch, and DTC campaigns unlock once Gates 1–4 are green and the foundation is closed
  • Once Gate 3 has a 30-day baseline and review cadence sits at 10+/mo, we'll revisit growth investments collaboratively with the practice