Nashville Aesthetic Dentistry Team

Office Manager email — confirm with PGP
PAYLOC: NASHADTNDD · Brentwood, TN · Advanced Care · Cosmetic-leaning
Prepared by Your Growth Team
Practice Growth Partner — TBD
Assigned PGP coming under the 2026 cohort model
Briefing date: June 17, 2026
Your Growth Team
Practice Growth Partner · TBD — assignment in flight Kassie DeCorte · Regional Operations Director Sarah Alofs · Chief Growth Officer
Full team directory ↓

★ Verify Your Google Business Profile Details

We pulled these from your Google Business Profile on May 22, 2026. Priority #1 for every office is making sure these match what's on your website — name, address, phone (NAP) consistency between your website and your Google Business Profile (GBP) is the single most-checked Gate 1 item. If anything is off, submit a Marketing Request and we'll correct it within one business day.

Submit a Correction →
Practice Name (DBA)Nashville Aesthetic Dentistry
Address105 Powell Ct,
Brentwood, TN 37027, USA
Phone(629) 210-0566
Websitedrdenniswells.com
StatusOperational
Google Place IDChIJpSTRFFB7ZIgRtCMU3z45RBo
Doctor NamesConfirm with OM — Nashville Aesthetic Dentistry Team (names withheld from external view per internal policy)

Hours on Google

Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
FridayClosed
SaturdayClosed
SundayClosed

Please confirm hours match what's published on drdenniswells.com. The four-day schedule (Mon–Thu) is worth highlighting on the GBP description and website above-the-fold so cosmetic patients researching weekends know when to call back — and so the Neurality conversation gets the framing it needs.

Four gates running Yellow — close, not critical. Your GBP (90.5 / Grade A) and 5.0★ / 481-review base are among the strongest cosmetic signals in the network. The lift is on conversion plumbing: missing GoHighLevel (GHL) and Neurality, light review cadence, and PeerLogic detail blocked on Scott.
Get those Yellows to Green and Nashville Aesthetic Dentistry is in line for SGA cosmetic + implant ad investment under Gate 5.

Top 3 Priorities — In Order

  1. Verify your name, address, phone (NAP), doctor names, and hours match between your website and your Google Business Profile (GBP) — and confirm the drdenniswells.com / "Nashville Aesthetic Dentistry" brand alignment is intentional Always step one · OM confirms · Submit a Marketing Request for any changes
  2. Approve Neurality activation + stand up GoHighLevel (GHL) so weekend and after-hours cosmetic inquiries don't drop out of the funnel OM approval on Neurality · PGP coordinates GHL onboarding · Directly defends the Mon–Thu schedule
  3. Lift Google review cadence from ~6/mo to 10+/mo on top of the 5.0★ / 481-review base Zappy cards + QR codes · Daily review-ask in the morning huddle · Activate Yelp defensively
Your full Growth Sequence appears in "What We Need From You" below.
GATE 1
Digital Storefront Visibility
Yellow
GATE 2
New Patient Access
Yellow
GATE 3
Lead Response & Call Conversion
Yellow
GATE 4
Patient Experience & Reputation
Yellow
GATE 5
Growth Acceleration Strategy
Recommendation

Green = done · Yellow = close · Red = needs work · Pending = waiting on PeerLogic detail · Gate 5 shows our recommendation once Gates 1–4 are green

Your Growth Team

Your Growth Team is your dedicated marketing and growth partner. We handle the work outside your four walls — your Google Business Profile (GBP), website, social media, reviews, and tracking — so your team can stay focused on patients. Everything we do is in service of one goal: filling your schedule with the right cosmetic and restorative new patients.

Your Practice Growth Partner
Dakota Milner
Practice Growth Partner · Nashville Aesthetic Dentistry's PGP is being assigned under the 2026 cohort model. Until then, contact Kassie DeCorte (ROD) for anything in this report.
dmilner@sgadental.com
Growth Leadership
Sarah Alofs · Chief Growth Officer
Account Team
Amy McNeill · VP of Field Marketing Dakota Milner · VP of Advanced Care
Your Direct Partners
Kassie DeCorte · Regional Operations Director (ROD)dmilner@sgadental.com Practice Growth Partner · TBD — assignment in flight
Studio & Creative
Korinne · Studio social cadence + content Studio Team · Website, schema, photo + video production
One rule: if you need anything from Growth — a website change, a GBP correction, a new piece of content, a question about your numbers — submit a Marketing Request. It lands in front of the right person and we close the loop within one business day.

Why Your Digital Storefront Matters

Before a new patient ever walks through your door, they meet you online. They check your Google listing, read your reviews, click through to your website, and — for cosmetic cases especially — they look closely at your before-and-after work, your doctor's training, and what other patients say. That's your digital storefront — and if it isn't dialed in, the patient never calls.

Our job is to make sure that storefront is open, accurate, trusted, and easy to act on. Your job is to make sure the experience inside the four walls matches what we're showing the world.

83%
of patients check a Google Business Profile before booking an appointment
38%
of dental patients prefer to self-book online
4.5★
is the threshold patients trust on Google — Nashville Aesthetic sits at 5.0★

Why We're Holding This Bar Now

SGA is putting real advertising dollars behind implant and cosmetic growth — TV, Google, and social campaigns that send high-intent patients to practices that are ready for them.

We only invest those dollars where the basics are solid. Veneers, smile makeovers, full-arch, and implant cases need more than visibility — ads pointed at a practice that can't answer the phone, deliver a same-week appointment, or follow up cleanly are wasted money.

Get Gates 1–4 green and your practice is in line for that investment. Nashville Aesthetic Dentistry is closer than most — the foundation (GBP, reviews, online booking, contact form) is already there. The work is in the conversion plumbing underneath.

This is the framework behind everything in this report — the path every patient travels before they ever sit in your chair. The gates in the next section exist to protect specific stages of this funnel.

Click the framework to open it full-size.

The Gates to Unlocking New Patient Growth

Most dental practices do not need paid media dollars immediately. Before discussing Google Ads, Facebook campaigns, or accelerated growth investments, we focus on strengthening the operational and digital foundation that supports sustainable growth.

Marketing does not fix operational gaps — it exposes them. These Growth Gates help identify where friction exists in the patient journey so we can improve access, conversion, patient experience, and long-term growth performance before scaling demand.

01 Digital Storefront Visibility Awareness Layer Yellow

Can patients find and trust your practice online?

Your digital storefront is often the first impression a patient has of your practice. Before growth can happen, patients must be able to easily find accurate information, trust your brand, and confidently take the next step. For cosmetic-leaning practices, the bar is higher — patients are evaluating doctor credentials, visual proof of work, and case-presentation quality before they ever call.

Why It Matters

Patients often decide whether to contact a practice before ever making a phone call. Inconsistent information, missing credentials, weak visual proof, or a thin website experience creates immediate drop-off — especially for high-ticket cosmetic decisions.

Outcome

A strong, trustworthy digital presence that improves visibility, patient confidence, and conversion opportunity for cosmetic, implant, and restorative cases.

Your Digital Storefront — At a Glance

Google Business Profile Green Baseline 90.5 (2026-05-22) · Grade A · refresh on request

Nashville Aesthetic's GBP is one of the strongest in the cosmetic Gen4 cohort. NAP, categories, photos, and reviews are dialed in; the 5.0★ / 481-review base anchors local search across Brentwood, Franklin, and greater Nashville. Online booking CTA is already published on the GBP (linking to drdenniswells.com/request-an-appointment with UTM tracking) — a meaningful advantage over most Advanced Care peers. The lift is in the description copy and refresh cadence.

Sub-CategoryScore
Name, Address, Phone (NAP)Strong (verify OM)
Category SelectionStrong
DescriptionRefresh — lead with cosmetic positioning Lift
PhotosStrong — maintain quarterly refresh
Appointment CTA (Reserve / Booking link)Live Green

What's Next on GBP

  • Refresh the GBP description to lead with cosmetic + smile-design positioning (veneers, smile makeovers, full-arch) — the practice is named "Aesthetic Dentistry" but the description should make the cosmetic specialization unmissable
  • Maintain the four-day schedule (Mon–Thu) callout in the description so weekend research traffic knows when to expect a callback
  • Keep photo cadence steady — refresh quarterly with team, before/after smile shots (with consent), and exterior shots
Website Yellow Baseline 78.6 (2026-05-22) · refresh on request

drdenniswells.com baselines at 78.6 — solidly in the Yellow band and the closest of the three Gate 1 surfaces to Green. Online booking is live, the contact form is published, and PeerLogic call tracking is wired in. The lifts are in trust signals and conversion polish: doctor E-E-A-T depth, schema for cosmetic services, before/after testimonials, and a homepage welcome video. There is one branding question worth surfacing: the domain (drdenniswells.com) and the GBP DBA (Nashville Aesthetic Dentistry) are not aligned — for a cosmetic-leaning practice that may be ramping into DTC ad spend, the front-door brand consistency is worth a conversation.

Where the Lift IsStatus
Online scheduling (book button)Live Green
Contact form / lead captureLive Green
GoHighLevel (GHL) integrationNot live Red
Structured Data / Schema (Service-specific)Gap Yellow
E-E-A-T (doctor bios, cosmetic credentials)Gap Yellow
Cosmetic testimonials / before-and-after galleryGap Yellow
Welcome / smile-makeover videoGap Yellow
Cosmetic landing-page conversion polishGap (for paid media readiness) Yellow
Domain / brand alignment with GBP DBAVerify Yellow

Top Lifts

  • Add Service schema for veneers, smile makeovers, and full-arch alongside the LocalBusiness/Dentist schema pass
  • Deepen doctor bio with cosmetic continuum training, accreditations, and case experience (E-E-A-T)
  • Build a before/after-style cosmetic testimonials page with patient consent — the 5.0★ / 481-review base is a deep well
  • Produce a homepage welcome / smile-makeover gallery video
  • Tighten veneers + smile-makeover landing pages so they're paid-media ready when Gate 5 unlocks
  • Stand up GoHighLevel (GHL) so SMS reminders, reactivation, and review-asks run automatically
Social Media See Drive sheet Audit pending Drive CSV refresh

Nashville Aesthetic Dentistry's social audit row is in the network Drive CSV (file ID 1ctx3UX5FwJTLdbKatO3mtO8OXsdGcioZ). Pull the latest snapshot before the PGP call so Facebook/Instagram setup, access, and cadence reflect today's state — the briefing template defaults to "see Drive sheet" when the CSV hasn't been re-pulled in the build session. For a cosmetic-leaning practice, social proof on Instagram (before/after content with consent) is a real lever for high-ticket case acquisition.

What We're Checking

  • Facebook + Instagram presence and link from the website
  • Facebook Page · Meta Business Manager · Instagram · IG-to-FB linkage
  • Posting cadence and last-active date
  • Whether the website Book Online link is cross-promoted in social bios/CTAs
  • Before/after cosmetic content cadence (with consent) — the highest-leverage social asset for this practice

What's Next on Social

  • Refresh the Drive social CSV row for Nashville Aesthetic Dentistry and bring the access checklist into the next PGP/ROD touch
  • Korinne (Studio) onboards Nashville Aesthetic into the weekly publishing cadence once access is confirmed
  • Build a quarterly before-and-after social calendar tied to consented patient cases
02 New Patient Access Access Layer Yellow

Can patients easily schedule and be seen quickly?

Today's patients expect convenience, flexibility, and fast access to care. Even strong marketing cannot overcome limited availability or scheduling friction. This gate focuses on reducing barriers between patient intent and appointment availability.

Marketing should not drive demand into a scheduling bottleneck.

Success Metrics

  • 3rd Next Available NP Appointment ≤ 7 Days
  • Online Scheduling Enabled
  • Clear scheduling pathways on Website and GBP

What We Review

  • NP appointment availability
  • Online scheduling accessibility
  • Phone response pathways
  • Emergency and same-day availability
  • Office hours and accessibility
  • Schedule optimization

Where Nashville Aesthetic Dentistry Stands

  • New-patient availability inside 7 days — confirmed YES (the schedule is open for new patients today)
  • Online scheduling — live on the website (drdenniswells.com/request-an-appointment) and surfaced on the GBP appointment field with UTM tracking
  • Contact form — live on drdenniswells.com (a meaningful advantage on lead capture vs. most cosmetic Advanced Care peers)
  • Neurality AI answering — Inactive; combined with the Mon–Thu schedule, every Friday/Saturday/Sunday inquiry has nowhere to land. Cosmetic patients researching on weekends (the highest-leverage moment) drop out
  • GoHighLevel (GHL) marketing platform — Not live; SMS reminders, reactivation, and review-ask automations are not running yet

The gating issue here isn't access — it's coverage. Online booking exists, the schedule has room, and the GBP CTA is live. The Yellow comes from Neurality + GHL: until both are on, every weekend cosmetic inquiry is a coin-flip on whether the patient remembers to call back Monday.

03 Lead Response & Call Conversion Conversion Layer Yellow

Does the practice successfully convert demand into booked appointments?

Generating demand is only valuable if the office can consistently capture and convert incoming opportunities. This gate evaluates how effectively the practice responds to calls, forms, and patient inquiries.

Every missed call is a missed growth opportunity — and cosmetic missed calls are missed five-figure cases.

Success Metrics

  • Missed Calls < 18%
  • New Patient Call Conversion ≥ 45%
  • Fast response time to web leads and forms

What We Review

  • Missed call percentage
  • Call conversion performance
  • Speed-to-lead processes
  • Form response workflows
  • AI answering and after-hours coverage
  • Front office scripting and consistency
  • Tracking and reporting visibility

Where Nashville Aesthetic Dentistry Stands

PeerLogic (call tracking) and PL Analytics are both live — that's the measurement foundation this gate is built on, and Nashville Aesthetic already has it. The May 2026 missed-call and call-conversion detail is on manual review with Scott (PeerLogic data owner); until those numbers land, we can't grade the gate cleanly. We're rendering Gate 3 Yellow as a conservative posture — and the open action on this is to get the PeerLogic detail report this week.

MetricNashville AestheticTarget
Missed call rateManual review — Scott pending< 18%
New-patient call conversionManual review — Scott pending≥ 45%

Even before the detail report lands, the structural issue is visible: the practice operates Mon–Thu only, and Neurality is Inactive. Friday, Saturday, and Sunday cosmetic inquiries (often the highest-intent moments for a smile-makeover or veneer decision) have no answering layer. That alone forecasts a missed-call rate above the 18% bar.

How We Close The Gap

  • Activate Neurality — Neurality is the AI answering layer that picks up calls your team misses (works alongside PeerLogic). Nashville Aesthetic's current Neurality status is Inactive; turning it on is the single biggest move available on Gate 3 and directly defends the weekend window
  • Pull the PeerLogic detail report with Scott — once the missed-call + call-conversion numbers are concrete, the gate grades cleanly and the L&D (Learning & Development) conversation gets specific
  • Learning & Development (L&D) phone-skills training tuned for cosmetic intake calls — cosmetic discovery, case-presentation framing, and price-conversation reps
  • PGP reviews the PeerLogic dashboard with the OM monthly once the detail data is flowing
04 Patient Experience & Reputation Experience Layer Yellow

Does the patient experience create trust, loyalty, and referrals?

Long-term growth is fueled by patient experience. Practices that consistently deliver exceptional experiences generate stronger reviews, higher retention, and more referrals. This gate focuses on the patient journey after the appointment is scheduled.

The best growth strategy is creating an experience patients want to talk about.

Success Metrics

  • ≥ 10 Google Reviews per month
  • ≥ 4.5 Star Rating
  • Strong review recency and engagement

What We Review

  • Review volume and recency
  • Patient communication workflows
  • Reputation management
  • Referral growth opportunities
  • Brand consistency and trust signals
  • Overall patient experience alignment

Reputation Signal Across Platforms

Google Reviews 5.0★ across 481 reviews — exceptional. One of the strongest cosmetic-leaning Google bases in the Gen4 network. Current cadence is ~6 new reviews per month; the gate wants 10+/mo on a rolling basis to keep recency strong.
Yelp Listing present, no review activity — Yelp not a meaningful patient-discovery channel for this practice today (view listing). For a cosmetic-leaning Brentwood practice, that's an opportunity, not a problem: standing up a Yelp review-ask workflow alongside the Google huddle is defensive insurance.

Google is the primary platform; Yelp is a secondary signal. Nashville Aesthetic Dentistry's Yelp listing is dormant — not a red flag today, but worth activating defensively given the Brentwood / greater-Nashville market for high-ticket cosmetic.

Where Nashville Aesthetic Dentistry Stands

  • Review base is exceptional — 481 Google reviews at a clean 5.0★. Highest cosmetic-Gen4 trust signal in the cohort
  • New-review cadence is ~6 per month — under the 10/mo bar and the primary lever inside Gate 4
  • Referral program is on PGP-tracked manual review; new-patient mix from referrals confirmed under 50% (Dental Intel / Power BI sizing pending — ROD pull)
  • Yelp is dormant (0 reviews) — defensible-secondary-platform opportunity for cosmetic patients cross-checking
  • The lift is small — Zappy cards + QR codes at checkout, plus a daily review-ask in the morning huddle, typically gets practices from 6 to 10+ per month inside 60 days. With a 5.0★ baseline, every new review compounds trust
05 Growth Acceleration Strategy Scale Layer Recommendation

Is the practice operationally ready for accelerated growth?

Not every practice needs paid media or additional demand generation immediately. Sustainable growth begins by identifying the true constraint within the business and aligning growth investments appropriately.

We invest intentionally, not reactively.

Our Strategic Recommendation for Nashville Aesthetic Dentistry

Nashville Aesthetic Dentistry is classified Advanced Care with a powerful GBP + reputation foundation — 5.0★ across 481 reviews, a 90.5 GBP score, online booking already live on both website and GBP, contact form published, and PeerLogic call tracking active. The conversion plumbing underneath is where the lift sits: GoHighLevel (GHL) is not live, Neurality AI answering is Inactive, and the call-conversion detail is blocked on Scott. The foundation is unusually strong; the work is in the layer below.

Stage one of your Advanced Care strategy is referral-based growth — cosmetic, veneer, smile-makeover, and full-arch referral pipelines with physician, periodontal, and oral surgery partners across greater Nashville, Brentwood, Franklin, and the Cool Springs corridor. The 5.0★ Google reputation and the cosmetic-leaning brand position Nashville Aesthetic as a credible referral destination today; the doctor-bio, schema, and before/after testimonial work the Studio runs for the website doubles as the referral package's content engine.

Direct-to-consumer advertising — SGA-funded cosmetic + implant campaigns — layers on once Gate 1 (E-E-A-T, schema, testimonials, GHL), Gate 2 (Neurality + GHL automation), Gate 3 (PeerLogic detail confirmed, L&D training), and Gate 4 (10+ reviews/mo cadence) all hold green. That's the unlock: ad dollars only pay off when every weekend call is answered, every cosmetic landing page converts, and every patient experience earns a fresh review. Nashville Aesthetic has the reputation and the foundation; we owe it the conversion plumbing and the cosmetic-content depth.

Strategic Growth Areas Reviewed

  • Capacity and provider availability
  • Cosmetic + implant revenue opportunity and case mix
  • Hygiene, restorative, smile-makeover, and full-arch growth potential
  • Referral and reactivation opportunities
  • SEO and organic visibility
  • Paid media readiness (cosmetic + implant DTC)
  • Community outreach and partnerships
  • ROI alignment and budget planning

What We're Doing Now

  • Scoping the cosmetic landing-page polish on drdenniswells.com (Studio)
  • Mapping cosmetic + implant referral partner targets across greater Nashville / Brentwood / Franklin / Cool Springs
  • Preparing veneers + smile-makeover content for the referral package, reusing the Studio's E-E-A-T pass
  • Surfacing the GHL onboarding + Neurality activation as the two highest-leverage Gate 2/3 moves
  • Holding moving to Advanced Care until Gates 1, 2, 3, and 4 are green

Growth Team Work

Your Growth Team has work underway on Nashville Aesthetic Dentistry right now. Here's a snapshot of where things stand — we'll handle the execution; just know that every box on this list is something you don't have to think about.

17
Tasks identified
7
Ready to execute
7
Awaiting your input
3
Pending approval / blocked

Investments Growth Is Making on Your Behalf

The Growth Team funds and manages the technology stack that powers your visibility, scheduling, call tracking, and patient communication. Below are the current monthly investments tied to Nashville Aesthetic Dentistry.

Investment Category Monthly
Foundational Growth Techstack
PeerLogic call tracking (live) · PL Analytics (live) · Promo Republic social publishing · GoHighLevel (GHL) marketing platform — onboarding pending · Online scheduling (live) on website + GBP
$130.00
Optional Web
Cookiebot · Userway ADA · SEO retainer
$211.00
Total Monthly Investment $341.00

Work Categories In Flight

Category Tasks Status
Studio Backlog — Schema, E-E-A-T, cosmetic testimonials, welcome video, cosmetic landing-page polish 5 Mixed — 2 open, 3 awaiting office
Field Manager Backlog — NAP cross-check, GBP hours + description, GHL onboarding 4 Mixed — 2 open, 2 awaiting office
Marketing Approval Queue — Neurality, Zappy, referral program, Yelp activation, PeerLogic pull, L&D, referral package, referral mix review 8 Mixed — 4 open, 2 awaiting office, 1 pending Doctor, 1 blocked on Scott

What We Need From You

The work outside your four walls is on us. The work inside is on you. Here's the short list — tagged by who's best positioned to take it on. Nothing here is busywork; every item moves at least one gate toward green.

What Growth Is Handling

  • Studio: LocalBusiness/Dentist + Service schema for veneers, smile makeovers, full-arch
  • Studio: cosmetic landing-page polish for paid-media readiness
  • Studio: cosmetic referral package for greater Nashville / Brentwood / Franklin partners
  • PGP: GBP description refresh leading with cosmetic positioning
  • PGP: GoHighLevel (GHL) onboarding so SMS reminders, reactivation, and review-asks run automatically
  • PGP: PeerLogic detail pull with Scott (missed-call + conversion numbers)
  • Social cadence + before-and-after publishing once consent is in (Korinne)
  • Holding Nashville Aesthetic moving to Advanced Care until Gates 1, 2, 3, and 4 are green

What We Need From You

  • Verify NAP, doctor names, and hours match between website and GBP — and confirm the drdenniswells.com / "Nashville Aesthetic Dentistry" brand alignment is intentional
  • Approve Neurality activation to defend the Mon–Thu schedule (every Fri/Sat/Sun call goes unanswered today)
  • Deploy Zappy cards + QR codes and add review-asks to the morning huddle — apply to both Google and Yelp
  • Approve in-office referral program structure (Doctor + OM)
  • Front desk team completes phone-skills training with Learning & Development (L&D) — cosmetic intake reps
  • Supply doctor bio depth, credentials, cosmetic continuum training, and 3-5 patient testimonials (with signed consent)
  • Book a Studio shoot day or share existing footage for the welcome / smile-makeover video

Your Office Growth Sequence

This is the priority order we work every General and Advanced Care practice through. Items completed move out of view; items in progress stay visible until they're green.

Step Priority Status Gate
★ Verify NAP, doctor names, and hours match between website and GBP. Confirm the drdenniswells.com / "Nashville Aesthetic Dentistry" brand alignment is intentional. If anything is off, submit a Marketing Request. Manual check pending Gate 1
1 Online scheduling is live on both website and GBP. Confirmed live today — keep the booking link healthy as the website evolves. Live Gate 2
2 10+ Google reviews per month. Currently ~6/mo on a 5.0★ / 481-review base — deploy Zappy cards + QR codes and add review-asks to the morning huddle. Extend to Yelp. Below bar Gate 4
3 Neurality is live — AI answering that picks up calls your team misses (works alongside PeerLogic call tracking, which is already on). Directly defends the Mon–Thu schedule. Not started Gate 3
4 50%+ of new patients come from referrals. If not, launch a referral program. Currently No per the gates file; PGP-tracked manual review in flight. Not started Gate 4, 5
5 Partnering with Korinne for content cadence on Instagram + Facebook (audit pending Drive CSV refresh — see Gate 1 social sub-card). Before-and-after cosmetic cadence is the highest-leverage social lever. Pending audit Gate 1
6 Front desk team has completed phone skills training through the L&D Team. Tuned for cosmetic intake reps — discovery, case framing, and price-conversation. Not started Gate 3
7 Confirm membership / in-house savings plan and align with the cosmetic-leaning positioning. PGP review Gate 1

Detailed Action Items

Priority Action Owner Why It Matters Gate
P1 Verify NAP, doctor names, and hours match between website and GBP. Confirm drdenniswells.com / "Nashville Aesthetic Dentistry" brand alignment. Submit a Marketing Request for any changes. OM Always the first step. Brand-domain misalignment is also a Gate 1 conversion question for cosmetic patients. 1
P1 Approve Neurality activation. AI answering picks up the calls your team misses; PeerLogic is already capturing the data. OM Direct lever on the Mon–Thu schedule. Every Fri/Sat/Sun cosmetic inquiry currently goes unanswered — Neurality closes that gap. 2, 3
P1 Stand up GoHighLevel (GHL) — SMS reminders, reactivation, and review-asks run automatically. PGP coordinates. PGP The automation layer behind Gates 2, 3, and 4 — review-cadence work compounds when GHL is on. 2, 3, 4
P1 Deploy Zappy cards + QR codes throughout the office; add a review-ask to the daily morning huddle (cover both Google and Yelp). Front DeskOM Closes the gap from ~6/mo to 10+/mo Google reviews on a 5.0★ / 481-review base; activates Yelp defensively. 4
P1 Approve referral program launch — target 50%+ of new patients from cosmetic + restorative referrals. DoctorOM Highest-ROI new-patient source for cosmetic cases; stage one of the Advanced Care recommendation in Gate 5. 4, 5
P1 Studio: ship Service schema (veneers, smile makeover, full-arch) + LocalBusiness/Dentist schema across drdenniswells.com. Studio Lifts the Gate 1 website baseline (78.6) and strengthens rich-result presence for high-intent cosmetic searches. 1
P1 PGP: pull the PeerLogic detail report with Scott (missed-call + call-conversion) — clears the blocker on a clean Gate 3 grade. PGP Cannot tune the L&D phone training, set Gate 3 conclusively, or size DTC readiness without the actual numbers. 3
P2 Front desk team completes L&D phone-skills training tuned for cosmetic intake calls. Front DeskROD Cosmetic discovery + case-presentation reps lift conversion on five-figure cases. Pairs with Neurality to make Gate 3 green. 3
P2 Supply updated doctor bio with credentials, cosmetic continuum training, accreditations, and 3-5 patient testimonials (with signed consent). OM Unlocks Studio's E-E-A-T + testimonials work (S-N002 + S-N004). Lifts website Doctor/Team Trust + Social Proof at the same time. 1, 4
P2 Book a Studio shoot day (or share existing footage) for the homepage welcome / smile-makeover gallery video. OM Closes the Video / Welcome content gap and gives the referral package a face for partner outreach. 1, 5
P2 ROD pulls Dental Intel + Power BI to confirm Nashville Aesthetic's current new-patient mix from referrals. ROD Manual review per the gates file — sizes the referral opportunity for the Advanced Care plan. 4, 5

Owner badges: Doctor Office Manager ROD Front Desk · plus PGP and Studio

Your 90-Day Roadmap

Here's the order we recommend tackling everything in. Top of the list = biggest impact on closing the gap to Advanced Care unlock. Reach out to Kassie DeCorte (ROD) — and Nashville Aesthetic's incoming PGP once assigned — if you want to reshuffle.

Fix Now (Next 30 Days)

  • Activate Neurality AI answering (Gate 2 + 3 — defends the Mon–Thu schedule and the Fri/Sat/Sun cosmetic-research window)
  • Stand up GoHighLevel (GHL) — SMS reminders, reactivation, and review-ask automations (Gate 2 + 3 + 4)
  • Deploy Zappy cards + QR codes and add review-asks to the morning huddle — Google and Yelp (Gate 4)
  • PGP pulls the PeerLogic detail with Scott — unblocks a clean Gate 3 grade
  • Studio ships LocalBusiness/Dentist + Service schema across drdenniswells.com (Gate 1)

Office Input Needed (Next 30 Days)

  • NAP + hours cross-check between website and GBP — and confirm the drdenniswells.com / "Nashville Aesthetic Dentistry" brand alignment is intentional
  • Doctor + OM align on cosmetic + restorative referral program incentive structure
  • Supply doctor bio depth, cosmetic continuum credentials, and 3-5 patient testimonials with signed consent
  • Book a Studio shoot day or share existing welcome / smile-makeover video footage

Growth Team Work (In Flight)

  • Cosmetic landing-page polish on drdenniswells.com — paid-media readiness for veneers + smile makeovers
  • Cosmetic + implant referral package for greater Nashville / Brentwood / Franklin / Cool Springs partners
  • E-E-A-T + before-and-after testimonials pass once consent is in
  • GBP description refresh leading with cosmetic + smile-design positioning
  • Monthly PeerLogic dashboard review with the OM (once Scott's detail report is flowing)

Operations Coaching Opportunities

  • Front-desk cosmetic-intake call coaching with L&D (Gate 3)
  • Patient experience and review-ask scripting (Gate 4)
  • Referral-program rollout coaching with ROD (Gate 4 + 5)

Future Advanced Care Consideration

  • Direct-to-consumer paid media (cosmetic + implant) unlocks once Gates 1, 2, 3, and 4 hold green
  • Referral-based cosmetic growth is stage one of the Advanced Care strategy
  • The 5.0★ / 481-review base is a network-asset trust signal — protect it by closing the conversion plumbing (Neurality, GHL, review cadence) before DTC dollars land
  • Quarterly readiness review with Kassie DeCorte + assigned PGP