Gen4 Dental Partners  ยท  Practice Relations

Meeting Recap

Prepared by  Jayme Monroe
Office  Woodyard Periodontics
Cadence  Monthly
๐Ÿ‘ค Jayme Monroe (Market Manager)
๐Ÿ‘ค Michelle Faith (PRD & Hygienist)
๐Ÿ“ˆ
Referral Performance
Year-to-Date Metrics
+17.5%
Referral Growth
First Four Months YTD
13
Dr. Dority Office Visits
April 8th
Key Finding

Woodyard Periodontics is showing strong momentum with a 17.5% increase in referrals through the first four months of the year. Dr. Dority's active engagement โ€” including 13 office visits on April 8th โ€” is a key driver of this growth. Jayme encouraged continued engagement to sustain the upward trend.

Dr. Kapp's referral count is lower than expected and will be monitored. Dr. Martin's status has changed due to maternity leave and a practice relocation. Dr. Dority has established a relationship with a new doctor at Dr. Martin's former practice, adding a new referral source to the network.

Michelle will update retired provider names in the system by adding "(RETIRED)" in caps next to their names as downtime allows, ensuring referral reporting and analysis remain accurate.

๐ŸŽ“
Study Club & Event Highlights
Louisville Year-End Event & April Study Club
Louisville Year-End Event โ€” Gift Preparation

Michelle is assembling black magnetic gift boxes with Kentucky-themed snacks, chocolates, and a laser-etched glass featuring the study club logo and anniversary details. Jenn is handling decorative bows. Jayme requested photos of the completed gifts to be shared with the group to highlight the event's significance.

April 1st Study Club Program

The April program featured a pharmacist from Ohio State University presenting on antibiotics in dental procedures and was well-received. Michelle noted challenges in attracting orthopedic professionals to attend.

Marketing Event Tracking

Jayme guided Michelle through entering the Louisville and Smile Summit events as marketing events in the system. This includes navigating the marketing events tab, using proper naming conventions, updating guest lists, and logging total expenses after each event. Tracking these events enables ROI assessment and relationship management reporting. Michelle will remove placeholder tags and ensure data accuracy following each event.

๐Ÿ“…
Upcoming Events & Scheduling
Smile Summit, Open House, BioHorizons & More
Smile Summit โ€” Rescheduled to May 6th

The Smile Summit has been rescheduled to May 6th due to personal circumstances affecting key participants. It will be entered as a marketing event in the system. VIP lunches remain as placeholders pending confirmation.

Open House โ€” June/July

An open house is being planned for June or July, with June 18th as the tentative date. Michelle will meet with Dr. Woodyard to confirm his availability and lock down the date.

BioHorizons Program

The BioHorizons program date needs confirmation, as it may fall before the next meeting. Michelle will follow up with Dr. Dority and the speaker to confirm whether the date is May 13th and update Jayme accordingly.

August Study Club Event

Michelle has requested moving the September event budget to August to accommodate an earlier, expanded event for both doctors and hygienists. The exact date needs to be confirmed with the speaker before the budget adjustment can be finalized.

๐ŸŒ
Website Referrals & Referral Lab Inbox
Online Referral Performance & Feedback
Referral Lab Inbox

Responses to the new referral lab inbox have been mixed across practices. Monthly incentives are being used to encourage online referral submissions. Michelle will remind Jenn to provide feedback on the new referral form to help assess its effectiveness.

๐Ÿ’ฐ
Community Sponsorship Budget
Quarterly Allocation & Tracking
Budget Status

The confirmed community sponsorship budget is $2,000 per quarter. No funds have been used this quarter to date. Michelle will track all sponsorship spending and request additional funds for future years if the $2,000 quarterly allocation proves insufficient.

โœ…
Action Items
Follow-Up Assignments
1
Study Club Gifts โ€” Photograph & Share with Group
Take photos of the completed Louisville study club gift boxes and share them with the group to showcase appreciation for study club members.
๐Ÿ‘ค Michelle
2
Marketing Events โ€” Create & Update in System
Create the Smile Summit marketing event in the system and update the Louisville event with the final guest list and event total expenses.
๐Ÿ‘ค Michelle
3
Open House โ€” Confirm Date with Dr. Woodyard
Meet with Dr. Woodyard to confirm his availability for the June or July open house, with June 18th as the tentative date.
๐Ÿ‘ค Michelle
4
August Study Club โ€” Confirm Date with Speaker
Confirm the date for the August study club event with the speaker and inform Jayme once finalized so the budget reallocation from September can be processed.
๐Ÿ‘ค Michelle
5
BioHorizons Program โ€” Confirm Date
Follow up with Dr. Dority and the speaker to confirm the BioHorizons program date and update Jayme if it is scheduled for May 13th.
๐Ÿ‘ค Michelle
6
Retired Providers โ€” Update System Names
Edit the names of retired doctors in the system to include "(RETIRED)" in caps next to their names when downtime allows.
๐Ÿ‘ค Michelle
7
Referral Lab Inbox โ€” Remind Jenn for Feedback
Remind Jenn to provide feedback on the new referral lab inbox and referral form to help assess its effectiveness across practices.
๐Ÿ‘ค Michelle
8
Community Sponsorship โ€” Track Spending
Track all community sponsorship expenses against the $2,000 quarterly budget and request additional funds for future years if the allocation proves insufficient.
๐Ÿ‘ค Michelle
๐Ÿ“†
Next Meeting
Tuesday, May 19, 2025
9:30 AM EDT  ยท  Monthly Cadence