Marketing Foundations · Friday Ask

Two decisions, two context lines.

Asks: Promo Republic (4 layers) + GoHighLevel across 248 · $214K Year 1 ($71K already committed).
Context, not asks: Headless CMS (web project · retires MSP $13K/mo Jan 2027) · PeerLogic Analytics (tech budget).

Amy McNeill · VP of Field Marketing · Aug 15, 2026

Before / After · The Stack

Six layers · one vendor per layer · one owner of the data

Layer Capability Vendor today SGA (157) Gen4 (91) MODIS Today total /mo New vendor New $/loc New portfolio /mo
1ReputationSwell / SGA Rep $15.79$109.00$15.79 $12,798 Promo Republic
One tool
· 4 layers
$15.79 $13,092
$52.79 × 248
2Local ListingsYext / SGA Listings $15.00$23.87$15.00 $4,527 $15.00
3SocialSocial & Brand $17.00$17.00$17.00 $4,216 $17.00
KPIYelp / FoursquareBundled $5.00bundled$5.00 $385 $5.00
4Lead Capture / CRM15 agency CRMs ~$150 (agency) ~$13,650 GoHighLevel $5.00 $1,240
Nov 2026 start
Portfolio · monthly run-rate $35,576 $14,332
Year 1 blended (Aug 26 → Jul 27, w/ Swell + Yext sunsets mid-year) $214K $71K already committed
What changes: Six capability layers stay. Vendor count collapses from 3+ per layer to one. Agency-owned CRMs → SGA-owned GHL. No contract breakage — Gen4 rides out Swell (Dec 2026) and Yext (May 2027).
Context, not asks: Websites → Don's headless CMS build (web project · MSP $13K/mo retires Jan 2027 as a byproduct). Call intelligence → PeerLogic Analytics (tech budget, not marketing).

Source: vendor-pricing-matrix-2026-08-04-v5-monthly.xlsx · Aug 2026 baseline. Portfolio = 91 Gen4 + 157 SGA/MODIS = 248 practices.

Return on Stack

$9.9M / yr on $417K stack · 24× · real SGA data

Promo Republic ASK
Review velocity → GBP local pack → +3% call lift
27× ROI
$5.50M value/yr $203K cost/yr · 248 practices
Anchor: +0.1 stars on GBP ≈ 5% more calls (Moz local). Applied conservatively at 3% across all 248 · +1,315 booking calls/mo × 45% conv × $769 APV.
GoHighLevel ASK
Missed-call recovery · speed-to-lead · agency-fee savings
140× ROI
$1.53M value/yr $11K cost/yr · 27 practices today
Anchor: 27 practices × ~264 missed calls/mo × 5% recovery × 45% conv = +160 bookings/mo. Plus $48.6K/yr retired agency CRM fees. Scales ~9× at full 248 rollout.
Headless CMS (Don) CONTEXT
Retires MSP $13K/mo contract · savings start Jan 2027
Cost savings
$91K Yr1 · $156K/yr Yr2+ Web project · not a marketing spend ask
Anchor: $13K/mo MSP contract retires when Don's ecosystem is live (Jan 2027 target). Don needs the rest of 2026 to build. Site-speed conversion lift = upside not modeled.
PeerLogic Analytics CONTEXT
Call-conversion visibility → +2pp NP/EP lift
14× ROI
$2.80M value/yr $203K cost/yr · tech budget, not marketing
Anchor: 15,116 booking calls/mo across 85 practices (May 2026 PL). 39.5% NP + 57.1% EP conversion today. +2pp = +303 bookings/mo × $769. Recommending stay/expand.
Combined · Year 1
$9.94M value  ·  $417K stack cost  ·  24× ROI
All value anchored on $769 Annual Patient Value — real Dental Intel network median across 216 SGA practices. Not a $250 placeholder.

Conservative — excludes CMS savings from the multiplier (adding them: 30×), excludes speed-to-lead form-fill conversion lift, excludes ~29% missed-call rate outside the 27 GHL practices. PL + GHL numbers scale ~3× if PL rolls network-wide to 248.

Rollout · One Timeline

No contract breakage · scorecard live Sept 5 · steady state June 2027

Workstream
Aug–Dec 2026
Jan–Apr 2027
May–Jul 2027
Steady state
Promo Republic — SGA + MODIS (157)
Onboard Aug–Nov
Promo Republic — Gen4 Rep (91)
Swell runs · sunsets Dec
Migrate Jan
Promo Republic — Gen4 Listings (91)
Yext runs
Yext runs · sunsets May
Migrate Jun
GoHighLevel — all 248
Rollout begins Nov 2026
Patient Funnel scorecard
Sept 5 launch · 20 Focus → Q4 all 248
Headless CMS (Don · context)
Build through 2026
Live · MSP retires Jan 2027
PeerLogic Analytics (context)
Billing + analytics consolidation w/ Randy
Helpdesk ecosystem
Intake form live · sga3p routing
No double-billing
Gen4 runs out Swell (Dec 26) and Yext (May 27). Non-Gen4 practices onboard Promo Republic in parallel. No vendor cliff.
Scorecard = the payoff
Every ROD + GM gets a one-page Patient Funnel report on the 5th of every month. Missed-call % is the biggest recoverable leak.
Helpdesk routing
Web Dev owns websites · The Studio owns branding + creative · Growth Manager owns everything else. One intake form, SSO-gated.
The Ask

What Karen approves Friday

# Decision Type $ / commitment Owner if approved
1 Promo Republic (4 layers) + GHL rollout
Phased on Swell (Dec 26) + Yext (May 27) sunsets · GHL starts Nov 2026
ASK $214K Yr 1
$71K already committed via current contracts
Amy · Dakota · Growth Managers
2 Sept 5 Patient Funnel scorecard launch
20 Focus Practices → network-wide by end of Q4
Endorsement No new $ Amy · Dakota · Scott
Headless CMS via Don's build
Web project · MSP $13K/mo retires Jan 2027 as byproduct · Beaches pilot $2K redirect
CONTEXT No marketing $ requested Don · Amy (informational)
PeerLogic Analytics stay / expand
Call-conversion ROI is the single biggest lever · sits in tech budget, not marketing
CONTEXT No marketing $ requested Randy · Amy (informational)
3 Helpdesk ecosystem model
Intake → sga3p → Web Dev / Studio / Growth Manager routing · SSO-gated intranet
Endorsement No new $ Amy · Growth Managers
The real dollars on the table Friday: $214K on Promo Republic + GHL, of which $71K is already committed via existing contracts. The two context lines (CMS + PeerLogic) are shown here so Karen has the full picture — happy to go deeper on either separately if useful.
SGA Dental Partners

Thank you

Amy McNeill  ·  VP of Field Marketing  ·  amcneill@gen4dental.com

Companion decks: sga-growth.dev/reports/patient-funnel-project/ · Promo Republic vendor deck

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