SGA Dental Partners · Practice Scorecard

GDC Rochester Dental

GPO2-F   General Practice · Ops · RED · tier 2 · foundation gaps  |  Great Plains · Growth Manager Kelly Caldwell · ROD Libby Knopp  |  rochesterdentalclinic.com

Scorecard data through Aug 2026 · YTD = Jan–Aug 2026 · prior period = Jan–Aug 2025 · checklist sources as of 2026-09-28

Metrics

MetricYTDPrior periodAvg / monthDIFNote
New Patients50651763 vs 65 prior-11 (-2.1%)PBI new patients.
Production$2,620,717$2,428,357$327,590 vs $303,545 prior+$192,360 (+7.9%)PBI net production.
Lead → Hygiene days (current)4Aug 2026—15.5 YTD median-8.5 vs prior monthGREEN line is 14 days.
Lead → Doctor days (current)6Aug 2026—7.2 YTD median+3 vs prior month
Organic traffic———-21.4% YoYWebsite audit rollup (NP-99).
NP opportunities · PeerLogic————Per-location PeerLogic counts not yet in SGA reporting.
NP opportunities · Neurality————Per-location Neurality lead counts not yet in SGA reporting.
NP call conversion47.5%NP-99 period———Call conversion from the NP-99 diagnostic.

Foundational reporting checklist · tech stack9 of 11 in place · 1 unverified · 1 missing

✓
Yext (or similar listing service) · Rochester Dental Clinic
In the SGA Yext account (101 entities, 2026-09-28)
✓
PeerLogic analytics · Rochester Dental Clinic
PeerLogic location list: Analytics LIVE = Yes
✗
GHL subaccount + contact form
Not in the GHL round-1 roster (25 practices)
✓
Google Ads account live · Bronze tier · $365 / mo budget
Dakota's paid-media tier tag (NP-99)
✓
GA4 live · 268379186
Tag found on homepage (scan 2026-05-03)
✓
Google Search Console live
Domain on the SGA Search Console access list
✓
Website access · WordPress + Elementor
Internal Hosting · Internal GoDaddy (access registry 2026-06-29)
!
GBP ownership
Manager access not recorded on an access registry — confirm ownership
✓
Facebook ownership · facebook.com/rochesterdentalclinic/
Access: Full (social audit 2026-06-09)
✓
Instagram ownership · @rochesterdentalclinic_mn
Access: Full (linked to Facebook)
✓
Neurality live
Active on the Neurality location list

Phase 1 checklist2 of 5 in place · 1 unverified · 1 missing

✓
Website audit score · 62.4
Threshold 60
✗
GBP audit score · 85.3
Threshold 90
!
Social audit score
Social audit verified 2026-06-09 — no numeric score
·
Google reviews, last 30 days
Not pulled — needs a SerpAPI review scan
✓
PeerLogic
Live

The read Jan–Aug 2026 vs same period 2025 · foundation scores from the NP-99 diagnostic where available

517 → 506
New patients
-11 · -2.1%
$2,428,357 → $2,620,717
Production
+$192,360 · +7.9%
4 d
Lead → hygiene
GREEN line is 14
88.78%
Hygiene %
NP-99
-21.4%
Organic traffic Δ
audit rollup
85.3
GBP score
threshold 90
62.4
Website score
threshold 60
$365 / mo
Paid media
Bronze
47.5%
Call conversion
threshold 45%
Live
Neurality
chat + scheduler

The play from the code, per the GM Playbook

C1 Hold · Reroute · Pre-position — Ops holds this practice — Lead→Hygiene is over 14 days. Marketing freezes paid escalation, reroutes budget to the nearest GREEN sister practice, runs reactivation only, and watches the hiring pipeline. Flips GREEN after 60 days at ≤ 14 days (or a PRD start).

This page is generated from the classification and the access registries. A hand-written 90-day plan (like Statesboro Family Dental) replaces it when the Growth Manager builds one.