SGA Dental Partners · Practice Scorecard

Heritage Family Dental

GPG1-F   General Practice · Growth · GREEN · tier 1 · foundation gaps  |  Delta · Growth Manager Jenn Freemyer · ROD Lanthea Mangum  |  heritagefamilydent.com

Scorecard data through Aug 2026 · YTD = Jan–Aug 2026 · prior period = Jan–Aug 2025 · checklist sources as of 2026-09-28

Metrics

MetricYTDPrior periodAvg / monthDIFNote
New Patients31444439 vs 56 prior-130 (-29.3%)PBI new patients.
Production$673,563$828,482$84,195 vs $103,560 prior-$154,919 (-18.7%)PBI net production.
Lead → Hygiene days (current)5Aug 2026—6.5 YTD median+0 vs prior monthGREEN line is 14 days.
Lead → Doctor days (current)19.5Aug 2026—11 YTD median+12.5 vs prior month
Organic traffic———-17.3% YoYWebsite audit rollup (NP-99).
NP opportunities · PeerLogic————Per-location PeerLogic counts not yet in SGA reporting.
NP opportunities · Neurality————Per-location Neurality lead counts not yet in SGA reporting.
NP call conversion—last 30 days———Unmeasured.

Foundational reporting checklist · tech stack3 of 11 in place · 2 unverified · 6 missing

✗
Yext (or similar listing service)
Not in the SGA Yext account (101 entities, 2026-09-28)
✗
PeerLogic analytics · Heritage Family Dental- SGA
PeerLogic location list: Analytics LIVE = No
✗
GHL subaccount + contact form
Not in the GHL round-1 roster (25 practices)
✓
Google Ads account live · Bronze tier · $147 / mo budget
Dakota's paid-media tier tag (NP-99)
✗
GA4 live
No GA4/GTM found in homepage source
!
Google Search Console live
Domain not on the SGA Search Console access list — confirm verification
✓
Website access · WordPress + Divi
Internal Hosting · Internal GoDaddy (access registry 2026-06-29)
!
GBP ownership
Manager access not recorded on an access registry — confirm ownership
✗
Facebook ownership · instagram.com/heritage.family.dental/
Access: None (social audit 2026-06-09)
✗
Instagram ownership
Access: None
✓
Neurality live · since 22 Nov 2025
Neurality link verified on site (2026-08-14)

Phase 1 checklist0 of 5 in place · 1 unverified · 3 missing

✗
Website audit score · 52.5
Threshold 60
✗
GBP audit score · 89.7
Threshold 90
!
Social audit score
Social audit verified 2026-06-09 — no numeric score
·
Google reviews, last 30 days
Not pulled — needs a SerpAPI review scan
✗
PeerLogic
Not deployed

The read Jan–Aug 2026 vs same period 2025 · foundation scores from the NP-99 diagnostic where available

444 → 314
New patients
-130 · -29.3%
$828,482 → $673,563
Production
-$154,919 · -18.7%
5 d
Lead → hygiene
GREEN line is 14
95.62%
Hygiene %
NP-99
-17.3%
Organic traffic Δ
audit rollup
89.7
GBP score
threshold 90
52.5
Website score
threshold 60
$147 / mo
Paid media
Bronze
—
Call conversion
unmeasured
Live
Neurality
chat + scheduler

The play from the code, per the GM Playbook

A1 → B2 Scale +$1K — A1 Foundation Sprint first (close the -F gaps), then Tier 1: reactivation, then B2 Scale +$1K.

This page is generated from the classification and the access registries. A hand-written 90-day plan (like Statesboro Family Dental) replaces it when the Growth Manager builds one.