SGA Dental Partners · Practice Scorecard

PEX Orthodontics

ACO2-F   Advanced Care · Ops · RED · tier 2 · foundation gaps  |  Salt Lake · Growth Manager Stephen Campbell · ROD Jeri Amato  |  ponyexpressdental.com

Scorecard data through Aug 2026 · YTD = Jan–Aug 2026 · prior period = Jan–Aug 2025 · checklist sources as of 2026-09-28

Metrics

MetricYTDPrior periodAvg / monthDIFNote
New Patients39438349 vs 48 prior+11 (+2.9%)PBI new patients.
Production$2,293$4,650$287 vs $581 prior-$2,357 (-50.7%)PBI net production.
Lead → Hygiene days (current)————No PBI lead-day series.
Lead → Doctor days (current)18Aug 2026—14 YTD median+3 vs prior month
Organic traffic————Not in the NP-99 audit rollup; GA4 not connected to SGA reporting.
NP opportunities · PeerLogic————Per-location PeerLogic counts not yet in SGA reporting.
NP opportunities · Neurality————Per-location Neurality lead counts not yet in SGA reporting.
NP call conversion—last 30 days———Unmeasured.

Foundational reporting checklist · tech stack7 of 11 in place · 1 unverified · 2 missing

✓
Yext (or similar listing service) · Pony Express Dental & Orthodontics of Eagle Mountain
In the SGA Yext account (101 entities, 2026-09-28)
·
PeerLogic analytics
Not on the PeerLogic location list
✗
GHL subaccount + contact form
Not in the GHL round-1 roster (25 practices)
✓
Google Ads account live · Silver tier · $1,050 / mo budget
Dakota's paid-media tier tag (NP-99)
✓
GA4 live · 273155733
Tag found on homepage (scan 2026-05-03)
✓
Google Search Console live
Domain on the SGA Search Console access list
✓
Website access · WordPress + Elementor
Internal Hosting · Internal GoDaddy (access registry 2026-06-29)
!
GBP ownership
Manager access not recorded on an access registry — confirm ownership
✓
Facebook ownership · facebook.com/ponyexpressdentaldaybreak/
Access: Full (social audit 2026-06-09)
✓
Instagram ownership · @ponyexpressdentaldaybreak
Access: Full (linked to Facebook)
✗
Neurality live
Not live

Phase 1 checklist2 of 5 in place · 1 unverified · 0 missing

✓
Website audit score · 69
Threshold 60
✓
GBP audit score · 92.5
Threshold 90
!
Social audit score
Social audit verified 2026-06-09 — no numeric score
·
Google reviews, last 30 days
Not pulled — needs a SerpAPI review scan
·
PeerLogic
Not on the PeerLogic list

The read Jan–Aug 2026 vs same period 2025 · foundation scores from the NP-99 diagnostic where available

383 → 394
New patients
+11 · +2.9%
$4,650 → $2,293
Production
-$2,357 · -50.7%
—
Lead → hygiene
GREEN line is 14
—
Hygiene %
NP-99
—
Organic traffic Δ
audit rollup
92.5
GBP score
threshold 90
69
Website score
threshold 60
$1,050 / mo
Paid media
Silver
—
Call conversion
unmeasured
Not live
Neurality
chat + scheduler

no PBI lead-days — capacity unknown

The play from the code, per the GM Playbook

C1 Hold · Reroute · Pre-position — Ops holds this practice — Lead→Hygiene is over 14 days. Marketing freezes paid escalation, reroutes budget to the nearest GREEN sister practice, runs reactivation only, and watches the hiring pipeline. Flips GREEN after 60 days at ≤ 14 days (or a PRD start).

This page is generated from the classification and the access registries. A hand-written 90-day plan (like Statesboro Family Dental) replaces it when the Growth Manager builds one.