SGA Dental Partners · Ops–Marketing Alignment

Operator asks · 2026-09-30

Sarah's NP-99 priority list read through the classification and the scorecard checklist · every row opens the practice scorecard · Scorecard rollup · Front door
14 of Sarah's 20 P1 practices are RED under the 14-day hygiene rule — Ops holds them before marketing can move new patients. By ROD: Leah Grevious 5, Lanthea Mangum 3, Jarod Howlett 2, Parks Pace 1, Tim Gurske 1, Danette Williams 1, Kim Miller 1. Her own example, Dental Health Group (Oakland 104-day hygiene lead, Accident 16), reads RED on both offices. The ask: confirm which of these are capacity, divestiture, or doctor-status holds, and put the reason on the record so the classification can carry it.

P1 held by Ops (RED) 14

Hygiene lead past 14 days on Sarah's top-20 decliners. Marketing freezes paid escalation and runs reactivation only until capacity opens.

PracticeCodeOwnerGrowth ManagerRODSarahNP 25 → 26
Beachview Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1408 → 211Lead→Hyg 7 d
EllisvilleGPO1-FOps · REDJenn FreemyerLanthea MangumP1898 → 550Lead→Hyg 76 d
Jonesville - NewberryGPO1-FOps · REDJenn FreemyerJarod HowlettP11154 → 947Lead→Hyg 32 d
Lexington Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1342 → 207Lead→Hyg 194 d
Milledgeville#1GPO1-FOps · REDKelly CaldwellParks PaceP1594 → 437Lead→Hyg 16 d
NND VanhornGPO1-FOps · REDJenn FreemyerTim GurskeP1420 → 246Lead→Hyg 42.5 d
Riverside - JacksonvilleACO2-FOps · REDStephen CampbellDanette WilliamsP1914 → 657Lead→Hyg 2.5 d
SMD CascadeGPO1-FOps · REDKelly CaldwellLeah GreviousP11516 → 1182Lead→Hyg 31 d
SMD Grand HavenGPO2-FOps · REDKelly CaldwellLeah GreviousP11245 → 918Lead→Hyg 62 d
SMD North MuskegonGPO2-FOps · REDKelly CaldwellLeah GreviousP11052 → 890Lead→Hyg 41 d
SMD South HollandGPO1-FOps · REDKelly CaldwellLeah GreviousP1437 → 277Lead→Hyg 52 d
STB Community ShoresGPO2-FOps · REDKelly CaldwellLeah GreviousP11141 → 772Lead→Hyg 77 d
Southern Oak Dental BlufftonGPO1-FOps · REDJenn FreemyerKim MillerP1528 → 360Lead→Hyg 5 d
Valdosta OakGPO2-FOps · REDKelly CaldwellJarod HowlettP12334 → 2143Lead→Hyg 32 d

Neurality not live — P1 + P2 17

Sarah: "these practices need Neurality this month, whatever wave they are in." Ask ops to approve the jump.

PracticeCodeOwnerGrowth ManagerRODSarahNP 25 → 26
AID Artistry In DentistryACG1-FGrowth · GREENStephen CampbellTim GurskeP2199 → 147
HDT Harris DentalACO1-FOps · REDStephen CampbellTim GurskeP2377 → 345
Jonesville - NewberryGPO1-FOps · REDJenn FreemyerJarod HowlettP11154 → 947
Lake Mary - Lake MaryGPO2-FOps · REDJenn FreemyerJarod HowlettP2159 → 121
NAD Nashville AestheticACO2-FOps · REDStephen CampbellParks PaceP2374 → 242
NHD TallgrassGPO2-FOps · REDJenn FreemyerLibby KnoppP2259 → 215
NHD WellsvilleGPO1-FOps · REDJenn FreemyerLibby KnoppP2210 → 198
RHD Rock Hotel DentalGPG1-FGrowth · GREENJenn FreemyerJeri AmatoP2324 → 292
SMD CascadeGPO1-FOps · REDKelly CaldwellLeah GreviousP11516 → 1182
SMD Grand HavenGPO2-FOps · REDKelly CaldwellLeah GreviousP11245 → 918
SMD IthacaGPO2-FOps · REDKelly CaldwellLeah GreviousP2532 → 530
SMD North MuskegonGPO2-FOps · REDKelly CaldwellLeah GreviousP11052 → 890
SMD South HollandGPO1-FOps · REDKelly CaldwellLeah GreviousP1437 → 277
STB Kzoo Family DentalGPO2-FOps · REDKelly CaldwellLeah GreviousP2516 → 402
Troy Family DentalACG2-FGrowth · GREENStephen CampbellDanette WilliamsP1777 → 615
Valdosta OakGPO2-FOps · REDKelly CaldwellJarod HowlettP12334 → 2143
WAG Wagner DentalACG1-FGrowth · GREENStephen CampbellTim GurskeP21020 → 961

PeerLogic Analytics not live — P1 18

Ops agreed to fund PeerLogic Analytics for prioritized practices. This is the P1 funding list; without it call conversion stays unmeasured.

PracticeCodeOwnerGrowth ManagerRODSarahNP 25 → 26
Beachview Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1408 → 211PeerLogic: No
Effingham SmilesGPG2-FGrowth · GREENJenn FreemyerKim MillerP11021 → 833PeerLogic: No
EllisvilleGPO1-FOps · REDJenn FreemyerLanthea MangumP1898 → 550PeerLogic: No
Holcomb Family DentistryGPG2-FGrowth · GREENKelly CaldwellParks PaceP11354 → 1113not on PeerLogic list
Jonesville - NewberryGPO1-FOps · REDJenn FreemyerJarod HowlettP11154 → 947not on PeerLogic list
Lexington Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1342 → 207PeerLogic: No
Milledgeville#1GPO1-FOps · REDKelly CaldwellParks PaceP1594 → 437not on PeerLogic list
Miss Lou StineGPG1-FGrowth · GREENKelly CaldwellKassie DeCorteP11009 → 817not on PeerLogic list
NND VanhornGPO1-FOps · REDJenn FreemyerTim GurskeP1420 → 246not on PeerLogic list
Riverside - JacksonvilleACO2-FOps · REDStephen CampbellDanette WilliamsP1914 → 657not on PeerLogic list
SMD CascadeGPO1-FOps · REDKelly CaldwellLeah GreviousP11516 → 1182not on PeerLogic list
SMD Grand HavenGPO2-FOps · REDKelly CaldwellLeah GreviousP11245 → 918not on PeerLogic list
SMD North MuskegonGPO2-FOps · REDKelly CaldwellLeah GreviousP11052 → 890not on PeerLogic list
SMD South HollandGPO1-FOps · REDKelly CaldwellLeah GreviousP1437 → 277not on PeerLogic list
Southern Oak Dental BlufftonGPO1-FOps · REDJenn FreemyerKim MillerP1528 → 360not on PeerLogic list
Towne Lake Dental GroupGPG1-FGrowth · GREENJenn FreemyerKim MillerP1790 → 638not on PeerLogic list
Troy Family DentalACG2-FGrowth · GREENStephen CampbellDanette WilliamsP1777 → 615not on PeerLogic list
Valdosta OakGPO2-FOps · REDKelly CaldwellJarod HowlettP12334 → 2143not on PeerLogic list

GBP below 90 — P1 (Korinne's queue this week) 15

Profile optimization is ours to do, but access blocks are the operators' to clear — ask for GBP owner/manager access on each.

PracticeCodeOwnerGrowth ManagerRODSarahNP 25 → 26
Beachview Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1408 → 211GBP 69.9
EllisvilleGPO1-FOps · REDJenn FreemyerLanthea MangumP1898 → 550GBP 72.4
Holcomb Family DentistryGPG2-FGrowth · GREENKelly CaldwellParks PaceP11354 → 1113GBP 71.6
Jonesville - NewberryGPO1-FOps · REDJenn FreemyerJarod HowlettP11154 → 947GBP 51.7
Lexington Family DentalGPO1-FOps · REDJenn FreemyerLanthea MangumP1342 → 207GBP 57.3
Milledgeville#1GPO1-FOps · REDKelly CaldwellParks PaceP1594 → 437GBP 63.4
Miss Lou StineGPG1-FGrowth · GREENKelly CaldwellKassie DeCorteP11009 → 817GBP 87.1
Riverside - JacksonvilleACO2-FOps · REDStephen CampbellDanette WilliamsP1914 → 657GBP 83.5
SMD CascadeGPO1-FOps · REDKelly CaldwellLeah GreviousP11516 → 1182GBP 82.1
SMD Grand HavenGPO2-FOps · REDKelly CaldwellLeah GreviousP11245 → 918GBP 87.8
SMD North MuskegonGPO2-FOps · REDKelly CaldwellLeah GreviousP11052 → 890GBP 87.8
SMD South HollandGPO1-FOps · REDKelly CaldwellLeah GreviousP1437 → 277GBP 75.8
Southern Oak Dental BlufftonGPO1-FOps · REDJenn FreemyerKim MillerP1528 → 360GBP 66.7
Troy Family DentalACG2-FGrowth · GREENStephen CampbellDanette WilliamsP1777 → 615GBP 73.2
Valdosta OakGPO2-FOps · REDKelly CaldwellJarod HowlettP12334 → 2143GBP 59.7
Sources: Sarah's NP-99 Operating Plan (P1/P2/P3, GBP score), classification v2 (owner, lead-days), Neurality verification 2026-08-14, PeerLogic location list. Generated 2026-09-28 by tools/practice-classification/practice_pages.py.